Privacy policy

Effective Date: 03-24-2026

Overview

At Novaglams, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website, novaglams.com. By using our services, you agree to the terms outlined in this policy.

Information We Collect

When you interact with our website, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. Payment information is processed securely through trusted third-party providers and is not stored on our servers. We also automatically collect non-personal data such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use your information to process and fulfill orders, communicate with you regarding your purchases, provide customer support, improve our website performance, personalize your shopping experience, and send promotional updates or offers where permitted. We may also use your data to detect and prevent fraudulent transactions.

Sharing of Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers including payment processors, shipping partners, analytics tools, and marketing platforms that help us operate our business. Our store is hosted on Shopify, which provides the e-commerce infrastructure and processes certain data on our behalf. We may also disclose information if required by law or to protect our rights.

Cookies & Tracking Technologies

Novaglams uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support marketing efforts. These technologies help us understand user behavior and improve our services. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. When your data is no longer required, we take reasonable steps to securely delete or anonymize it.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, update, or delete your information. You may also opt out of receiving marketing communications at any time. Requests can be made by contacting our support team.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of these external platforms. We encourage you to review their policies before sharing any personal information.

Children’s Privacy

Novaglams does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it promptly.

International Users

If you are accessing our website from outside our operating region, please note that your information may be transferred to, stored, and processed in countries where data protection laws may differ from your jurisdiction.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after such updates constitutes your acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@novaglams.com.

Final Note

By using Novaglams, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We are committed to maintaining transparency, protecting your data, and providing a secure and premium shopping experience.